Direct Billing

Body Smart Health & Performance is pleased to offer direct billing to most insurance companies. It will make life a little easier for you and to save you the time and hassle of submitting your receipts.

We can direct bill to the following insurance companies:

  • Pacific Blue Cross
  • Medavie Blue Cross (RCMP, Veterans Affairs)
  • Green Shield
  • Sun Life
  • BPA
  • Canada Life
  • Chambers of Commerce
  • Cinup
  • ClaimSecure
  • Cowan
  • D.A. Townley
  • Desjardins
  • Equitable Life
  • First Canadian Benefits
  • GMS
  • Group Health
  • Group Source
  • IA Financial Group
  • Johnson
  • Johnston Group
  • Manion
  • Manulife
  • Maximum Benefit
Can you direct bill massage therapy services?

Massage therapy is often covered by extended health benefits. Please check with your extended health insurance provider to confirm coverage.

Do I need a doctor’s referral?

An MD Referral is required for some third-party insurers such as RCMP/VAC and some extended health insurance plans. Please check with your extended health insurance provider to confirm coverage.

How does direct billing work for extended health benefits?

Upon providing us with your policy and ID number, we will submit your claim through your insurance provider’s web portal. Once submitted, the health insurance provider portal will let us know the amount your benefits plan covers, and any balance owing will be required to be paid by the client.

What if I have more than one insurance plan?

We can only bill one extended health insurer and are unable to submit any secondary coverage that you may have through your spouse.

To be informed of your coverage and prepared for your appointment, below are some helpful questions to ask your extended health insurer:

1. Do you have a deductible?
2. Has it been paid in full for this year?
3. What percentage is your coverage?
4. What is the maximum amount covered for your type and duration of treatment?
5. What is your annual coverage?

Some common reasons why your direct billing isn’t working:

1. Your insurance company responds to our direct billing with a “pending” status
2. A doctor’s referral is required
3. Your insurance provider’s portal is being updated or going through maintenance
4. Technical issues that are out of our control (ex. Power outage, computer updates, etc.)
5. Your plan requires paper submission
6. Your coverage limit has been reached

If any of these reasons apply to you at the time of your appointment, please be prepared to pay in full. We will issue you a receipt that you can use to submit to your insurer.

All third-party billing requires a credit card on file for situations such as amounts not covered by your extended health plan or missed appointments.


Your appointment time has been reserved just for you. As a courtesy to fellow patients and the practitioner’s time, the clinic requires 24-hours notice for any cancellations to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee to their credit card on file in accordance with the clinic fee schedule.

John Reimer, RMT

Massage Therapy Rates:

Initial & Subsequent Visit (60 min) $140
Subsequent Visit (30 min) $75

Mobile Massage Therapy Rates:

Initial & Subsequent Visit (60 min) $140

Deanna Reimer

Therapeutic Massage Rates:

Not billable to extended health insurers

Initial & Subsequent Visit (60 min) $100

Achieve, regain, and maintain a healthy active lifestyle

Your good health is our priority at Body Smart Health.
Call 604-888-1177 between Monday and Friday